Contact Us

Have questions or need support? Send us a message and we'll get back to you.

Billing and refunds: there is no refund button inside the app. Choose Billing or refund request below (or email support@floai.studio) and include the email on your FloAI account and what you'd like refunded or canceled. We'll confirm and process requests that meet our policy (see FAQ).

You may request a full refund within 14 calendar days of your first paid charge only (after any trial). That window does not reset each billing cycle. Completed subscription periods are non-refundable—use Manage billing to cancel before renewal if you do not want the next charge. Requests made within 5 calendar days before a scheduled renewal may be limited to stopping the upcoming charge rather than refunding time already used in the current period, except where law requires otherwise.

Or email us directly at support@floai.studio

We respond within 1–2 business days. For Enterprise or sales, see our pricing or contact sales.