Frequently Asked Questions

Find quick answers to your questions about FloAI Studio.
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Most Popular Questions

The Creator plan offers 3 social accounts and basic scheduling, while the Pro plan includes all social accounts, advanced scheduling, premium template marketplace, and early access to new features.

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Yes, you can upgrade or downgrade your plan at any time directly from your account settings. Changes will take effect at the beginning of your next billing cycle.

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You may request a full refund within 14 calendar days of your first paid charge only (after any trial). That window does not reset each billing cycle. Completed subscription periods are non-refundable—use Manage billing to cancel before renewal if you do not want the next charge. Requests made within 5 calendar days before a scheduled renewal may be limited to stopping the upcoming charge rather than refunding time already used in the current period, except where law requires otherwise. Refunds are not issued from inside the app: email support@floai.studio or use the Contact page with subject “Billing or refund request.” Include the email address on your FloAI account and whether you want a refund, a subscription canceled, or both. We typically respond within 1–2 business days; processing time on your card may take a few extra days after we approve an eligible refund.

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White-Label options allow you to rebrand FloAI Studio as your own platform, perfect for agencies or businesses looking to offer a branded solution to their clients. This includes custom domains, branding, and dedicated infrastructure.

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When you choose an annual plan, you are billed once upfront for the entire year, typically at a discounted rate compared to monthly payments. Your subscription will automatically renew annually unless canceled.

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To connect your social media accounts, navigate to the 'Settings' section in your dashboard, then select 'Connected Accounts'. From there, you can choose the platforms you wish to integrate and follow the on-screen prompts for authorization. FloAI currently supports integration with Facebook, Instagram, Twitter/X, and more.

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FloAI's AI Content Generator can help you create a wide range of content, including social media captions, blog post ideas, email drafts, ad copy, and more. You can customize prompts to tailor the output to your specific needs and brand voice.

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The Content Calendar allows you to plan and schedule your posts effortlessly. Simply go to the 'Content Calendar' in your dashboard, select a date, and click to create a new event. You can then draft your content, select target platforms, and set your preferred publishing time. FloAI will handle the rest!

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Detailed analytics for your content performance are available in the 'Analytics & Insights' section of your dashboard. Here, you can view overall performance, platform breakdowns, top-performing content, and audience insights to optimize your strategy.

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FloAI offers an optimized mobile experience accessible directly through your web browser on any device. While a dedicated mobile app is not available at this moment, our mobile-responsive design ensures you can manage your content and engage with your audience on the go.

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New here? See our Getting Started guide.

Our dedicated support team is here to assist you.

Contact Our Support Team

You can also email us directly at support@floai.studio